1. Information We Collect
When you use SadeeqData, we collect the following information:
- Personal Information: Full name, email address, phone number, and username provided during registration.
- Transaction Data: Details of your purchases including phone numbers, amounts, and timestamps.
- Payment Information: Payment references and methods used for wallet funding. We do not store card details.
- Usage Data: Login times, IP addresses, and browser information for security purposes.
2. How We Use Your Information
- To process your transactions (data and airtime purchases).
- To manage your wallet and account.
- To communicate important service updates.
- To prevent fraud and ensure platform security.
- To improve our services and user experience.
- To comply with legal obligations.
3. Data Security
We implement appropriate security measures to protect your personal information:
- Passwords are encrypted using industry-standard hashing algorithms.
- CSRF token protection on all forms.
- Secure session management with automatic expiry.
- HTTPS encryption for all data transmission (when SSL is enabled).
4. Data Sharing
We do not sell or rent your personal information. We may share data with:
- Payment Processors: Paystack for processing wallet funding.
- VTU API Providers: To fulfill data and airtime purchases (phone number only).
- Law Enforcement: When required by Nigerian law or court order.
5. Data Retention
We retain your personal data for as long as your account is active. Transaction records are kept for a minimum of 6 years for compliance purposes. You may request account deletion by contacting support.
6. Your Rights
In accordance with the Nigeria Data Protection Regulation (NDPR), you have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of your account and data.
- Object to processing of your data.
- Receive a copy of your data in a portable format.
7. Cookies
We use session cookies essential for the functioning of our platform. These cookies do not track you across other websites and are deleted when you close your browser or log out.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify users of significant changes via email or platform announcement.
10. Contact Us
For privacy-related inquiries, contact us:
- Email: support@sadeeqdata.com.ng
- WhatsApp: Contact via our website